Support Center

InstaFreight is a unified digital platform for global freight — connecting shippers, freight forwarders, and logistics service providers in one place. You can quote, book, track, and manage all freight modes from sea and air to road and rail.

Join our waitlist at /waitlist. We're onboarding companies in waves, and waitlist members get priority access, special launch perks, and the ability to reserve their company profile and username.

InstaFreight supports all major freight modes: Sea Freight (FCL/LCL/Breakbulk), Air Freight, Road Freight (FTL/LTL), Rail Freight, and Courier & Express delivery.

InstaFreight operates globally with coverage across 180+ countries and all major trade lanes. During our early-access phase, we're prioritizing select regions — join the waitlist to receive updates.

Unlike single-mode tools, InstaFreight covers every freight mode, every stakeholder role (shipper, forwarder, carrier, service provider), and every step of the shipment lifecycle — all in one unified OS for global logistics.

Please submit a support ticket via our contact form or email support@instafreight.global with details of the issue, including screenshots and steps to reproduce.

Yes. All data is encrypted in transit and at rest. We follow industry-standard security practices and comply with applicable data protection regulations including GDPR requirements.