InstaFreight
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Simple, Transparent Pricing

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Scale as You Grow.

Pricing built around your role — no one-size-fits-all. Every company starts free with no credit card required.

Monthly Annual Save 20%

Freight Forwarder Plans

Run your entire operation in one platform

Quotations · Shipments · CRM · Rate Cards · Documents · Customs · Insurance

Starter

$0 /month

Free forever. Full core operations from day one.

Get Started Free
  • Unlimited quotations & shipments
  • Full document engine (8 doc types)
  • Invoice & payment tracking
  • Network & direct messaging
  • Tools suite (20+ calculators)
  • Up to 5 team members
  • CRM module
  • Rate Management
  • AI Co-Pilot (limited — 10/day)

Transaction fee: 1.25% on confirmed value

Most Popular

Professional

$119 /month

Billed $1,428/year — save $360

For growing forwarding agencies that need full control.

Start 14-Day Free Trial
  • Everything in Starter
  • Unlimited team members
  • Full CRM (accounts, contacts, deals)
  • Rate Management module
  • AI Co-Pilot — unlimited
  • Advanced KPI analytics & exports
  • All modules — unlimited access
  • Priority email support (24h SLA)
  • API access (coming soon)

Transaction fee: 0.75% on confirmed value

Enterprise

Custom

For freight groups, NVOCCs, 3PLs & large agencies.

Talk to Sales
  • Everything in Professional
  • Multiple company workspaces
  • Custom branding / white-label
  • Dedicated account manager
  • SLA guarantee (99.9% uptime)
  • Full API & custom integrations
  • On-premises deployment option
  • 24/7 priority support

Transaction fee: flat negotiated rate

All prices in USD. Annual plans billed upfront. Cancel monthly plans anytime.

How success-based fees work

You only pay when deals close

A small percentage of confirmed shipment or service order value is added to your monthly invoice — only on completed, successful transactions. Drafts, failed quotes, and cancelled operations are never charged.

1.25%

Starter plan

0.75%

Pro FF plan

Flat

Enterprise

Max $2,500 per transaction · Min $5 per transaction · Billed monthly in arrears

Freight Forwarder — Full Comparison

Everything you need to run a modern freight forwarding operation.

Feature

Starter

Free

Professional

$119/mo

Enterprise

Custom

Core Operations
Quotation management
Shipment management (all modes)
Service order management
Invoice management
10/month
Unlimited
Unlimited
Payment tracking
Document uploads
100 docs · 500MB
Unlimited · 5GB
Unlimited · 20GB
Document engine (PDF generation)
10/month
Unlimited
Unlimited
BL/AWB transport documents
3/month
Unlimited
Unlimited
Universal tracking board
Modules
Ocean bookings
Search only
Full booking
Full booking
Trucking loads — post & track
Courier booking
Search only
Full booking
Full booking
Warehouse booking
Search only
Full booking
Full booking
Customs declarations
3/month
Unlimited
Unlimited
Cargo insurance requests
3/month
Unlimited
Unlimited
Vessel charter RFQs
2/month
Unlimited
Unlimited
Team & Collaboration
Team members
5 users
Unlimited
Unlimited
Role-based access control
Department management
Network profile & directory
Direct messaging
Multiple workspaces
Advanced Features
CRM (accounts, contacts, deals)
Rate Management
AI Co-Pilot
10 msgs/day
Unlimited
Unlimited
Advanced KPI analytics
Report exports (CSV)
API access
Coming soon
Custom integrations
White-label / branding
Support & SLA
Email support
Community
Priority 24h
24/7 dedicated
Onboarding session
1 session
3 sessions
SLA guarantee
99.5%
99.9%
Dedicated account manager
Pricing
Monthly price
$0
$149/mo
Custom
Annual price
$0
$119/mo
Custom
Transaction fee
1.25%
0.75%
Negotiated
Fee cap per transaction
$2,500
$2,500
Custom

Frequently Asked Questions

Is InstaFreight really free?
Yes — the Starter plan is completely free with no credit card required and no time limit. You get full core platform access from day one. We believe in earning your trust before asking for payment.
What are the prices for each company type?
Freight Forwarders: $149/month (or $119/month annually). Service Providers: $99/month (or $79/month annually). Shippers: $49/month (or $39/month annually). All plans include a 14-day free trial with no card required.
What is the transaction fee and when does it apply?
The transaction fee is a small percentage of confirmed shipment or service order value — only charged when a deal closes. It applies to completed quotation awards, finished shipments, confirmed ocean bookings, completed service orders, activated warehouse bookings, cleared customs declarations, and issued insurance policies. Drafts, cancelled operations, and failed quotes are never charged.
What are the transaction fee rates?
Starter (free) plan: 1.25%. Freight Forwarder Pro: 0.75%. Service Provider Pro: 1.00%. Shipper Pro: 1.00%. Enterprise: flat negotiated rate. The max per transaction is $2,500 and minimum is $5. Fees are billed monthly in arrears.
What happens after the 14-day Pro trial?
You can continue on your paid plan by adding a payment method, or automatically revert to the free Starter plan. No data is lost either way.
Can I switch plans at any time?
Yes. Upgrade anytime — takes effect immediately. Downgrades take effect at the end of your current billing cycle.
Do you offer discounts for freight associations or startups?
Yes. Contact our sales team for association member pricing, startup program rates, and NGO discounts.
Is my data secure?
We use end-to-end encryption, SOC 2-aligned security practices, and your data is never shared with third parties. You can export or delete all your data at any time.
Can I see transaction fees before I am charged?
Yes. A billing preview dashboard shows your accrued fees in real time, including the exact calculation for each transaction. No surprises at invoice time.

Start for Free Today

No setup. No credit card. Full platform access — the infrastructure transforming global freight.

Freight Forwarder $149/mo · Service Provider $99/mo · Shipper $49/mo · or start free